Frequently Asked Questions
Everything you need to know about your Nominal experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return policy for all unused and unworn items in their original packaging. Please note that certain personalized or final sale items are ineligible for return.
Are your products covered by a warranty?
Yes, all Nominal products come with a one-year manufacturer warranty that covers any defects in materials or craftsmanship. This does not cover normal wear and tear or accidental damage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.
How can I track my package?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress in real-time.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
